< 24 hrTicket Response Time
Mon–FriSupport Coverage
4 LanguagesEN · ES · TR · PT
Self-ServeSupport Hub Available 24/7
Quick answer

Have a technical question? Submit the support form on this page — Renzulli Learning staff respond within 24 hours, Monday through Friday, excluding U.S. holidays. Parents and students who need username or password help should contact their teacher; for student data privacy reasons, Renzulli Learning cannot share login credentials outside of the school district.

Find your situation

Self-service

I have a quick "how do I…" question

Most everyday questions about the Renzulli Profiler, PBL, the Enrichment Database, ELLA, and assessments are answered in our help articles and tutorials.

Visit the Support Hub →
Submit a ticket

I'm a teacher, admin, or tech coordinator with a technical issue

Use the support form below. Include your school, role, browser, the page where the issue is occurring, and any error message you're seeing.

Use the form below ↓
Parents & students

I need help with my username or password

For student data privacy reasons, Renzulli Learning cannot share login credentials outside of the school district. Please contact your classroom teacher or school technology coordinator.

Contact your teacher
Urgent

It's urgent or system-wide

For time-sensitive issues during U.S. business hours, calling is the fastest way to reach a team member who can help.

Call +1 (203) 680-8301 →
Why we ask: Renzulli Learning is committed to student data privacy. Login credentials are managed by each school district under FERPA-aligned practices, which is why parents and students need to go through their teacher or district to reset usernames and passwords.

Submit a Technical Support Ticket

A Renzulli Learning team member will respond within 24 hours, Monday through Friday (excluding U.S. holidays).

Form not loading? Open it directly at form.jotform.com/82244966806163.

Other ways to reach us

For non-technical inquiries, partnerships, or general questions, you can also contact us directly.

Phone +1 (203) 680-8301 Mon–Fri, U.S. business hours
Email [email protected] General inquiries
Help Articles Support Hub Self-service, 24/7

Technical Support — Frequently Asked Questions

Renzulli Learning staff members respond to inquiry forms within 24 hours, Monday through Friday, excluding U.S. holidays. Tickets submitted on weekends or holidays are answered the next business day.

Parents and students should contact the student's classroom teacher or school technology coordinator for username and password assistance. For student data privacy reasons, Renzulli Learning cannot share login credentials outside of the school district.

To resolve your ticket faster, please include: your school or district name; your role (teacher, administrator, technology coordinator); the browser and device you're using; the username or login email if relevant; the page or feature where the issue is occurring; and a clear description of the problem, including any error messages and the steps to reproduce it.

Yes. For urgent issues, call +1 (203) 680-8301 during business hours, Monday through Friday. For non-urgent technical questions, the support form on this page is the fastest way to reach the right team member.

The Renzulli Learning Support Hub contains user guides, how-to articles, and tutorials for the Renzulli Profiler, Executive Function and Leadership assessments, the Cebeci Test of Creativity (CTC), Project-Based Learning (PBL), the Personal Success Plan (PSP), the English Language Learning Accelerator (ELLA), and the Renzulli Enrichment Database.

Yes. Renzulli Learning supports educators in multiple languages. The Renzulli Profiler is available in 20+ languages, and our support team can assist in English, Spanish, Turkish, and Portuguese. Indicate your preferred language in the support form.

Call +1 (203) 680-8301  ·  Email [email protected]