Technical Support
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<Renzulli Learning Technical Support
Help for K-12 educators using the strength-based platform that helps you assess and develop durable skills, career readiness, MTSS implementation, and Portrait-of-a-Graduate outcomes. Find your situation below to get to the right answer faster.
Have a technical question? Submit the support form on this page — Renzulli Learning staff respond within 24 hours, Monday through Friday, excluding U.S. holidays. Parents and students who need username or password help should contact their teacher; for student data privacy reasons, Renzulli Learning cannot share login credentials outside of the school district.
Find your situation
I have a quick "how do I…" question
Most everyday questions about the Renzulli Profiler, PBL, the Enrichment Database, ELLA, and assessments are answered in our help articles and tutorials.
Visit the Support Hub →I'm a teacher, admin, or tech coordinator with a technical issue
Use the support form below. Include your school, role, browser, the page where the issue is occurring, and any error message you're seeing.
Use the form below ↓I need help with my username or password
For student data privacy reasons, Renzulli Learning cannot share login credentials outside of the school district. Please contact your classroom teacher or school technology coordinator.
Contact your teacherIt's urgent or system-wide
For time-sensitive issues during U.S. business hours, calling is the fastest way to reach a team member who can help.
Call +1 (203) 680-8301 →Submit a Technical Support Ticket
A Renzulli Learning team member will respond within 24 hours, Monday through Friday (excluding U.S. holidays).
Form not loading? Open it directly at form.jotform.com/82244966806163.
Other ways to reach us
For non-technical inquiries, partnerships, or general questions, you can also contact us directly.
Technical Support — Frequently Asked Questions
Renzulli Learning staff members respond to inquiry forms within 24 hours, Monday through Friday, excluding U.S. holidays. Tickets submitted on weekends or holidays are answered the next business day.
Parents and students should contact the student's classroom teacher or school technology coordinator for username and password assistance. For student data privacy reasons, Renzulli Learning cannot share login credentials outside of the school district.
To resolve your ticket faster, please include: your school or district name; your role (teacher, administrator, technology coordinator); the browser and device you're using; the username or login email if relevant; the page or feature where the issue is occurring; and a clear description of the problem, including any error messages and the steps to reproduce it.
Yes. For urgent issues, call +1 (203) 680-8301 during business hours, Monday through Friday. For non-urgent technical questions, the support form on this page is the fastest way to reach the right team member.
The Renzulli Learning Support Hub contains user guides, how-to articles, and tutorials for the Renzulli Profiler, Executive Function and Leadership assessments, the Cebeci Test of Creativity (CTC), Project-Based Learning (PBL), the Personal Success Plan (PSP), the English Language Learning Accelerator (ELLA), and the Renzulli Enrichment Database.
Yes. Renzulli Learning supports educators in multiple languages. The Renzulli Profiler is available in 20+ languages, and our support team can assist in English, Spanish, Turkish, and Portuguese. Indicate your preferred language in the support form.
Call +1 (203) 680-8301 · Email [email protected]